Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Corporate Communication Management (17.IMS110)

Type of studies	Title
Specialised Academic Studies	Engineering Management (Year: 1, Semester: Winter)

General information:

Category	Theoretical-methodological
Scientific or art field	Ljudski resursi i komunikacije
ECTS	6

Corporate communications consider quality and responsible approach to informations, processes and employees. Organizational success is very dependable on corporate communications. The objective of this course is integration of channels and processes of corporate communications, advantages and possible disadvantages and their continual improvement.

After completing all tasks on this course students will be able to consider possibilities, apply knowledge about successful corporate communication management of communication and techniques of corporate communication development.

Management of corporate communication consists of the following parts: theoretical approach to communication process and the practice of business communication, tasks of human resource manager in the field of business communications, aspects of business communication, organizing communication channels in the organization and with stakeholders, training and supporting employees in interpersonal communication, personality traits and environmental factors relevant to successful communication, problems caused by interpersonal communication and problem solving, use of electronic resources for information exchange.

Auditorial lectures, case studies, individual research, communication plan development.

Authors	Title	Year	Publisher	Language
McKenna E.	Business Psychology and Organizational Behaviour	2006	Psychology Press	English
Mandić, T.	Komunikologija : psihologija komunikacije	2003	Clio, Beograd	English
Benton D.	Applied Human Relations	1998	Prentice Hall	English
Robins S.,Hunsaker P.	Training in Interpersonal Skills	2006	Pearson-Prentice Hall	English