Subject: Quality Management (17.F504I4 )
Native organizations units: Department of Traffic Engineering
Study programmes of the course:
| Type of studies | Title |
|---|---|
| Undergraduate Academic Studies | Postal Traffic and Telecommunications (Year: 4, Semester: Winter) |
Students are able to think in an abstract way and acquire basic knowledge in this field.
Students will learn and understand the relationship between quality and competitiveness of the company, the relationship of different stakeholders in relation to quality, which are indicators of product quality, the importance of continuous quality improvement at the level of organization and activities in the process. Students will be introduced to the basics of quality management systems, especially on the examples of postal organizations.
- Place and role of quality system in an organization - Demands of contemporary market - Quality of system, process and product - Quality control - Quality insurance - Quality demands in the quality loop and ways on meeting those demands - Analysis of stability and accuracy of data - SPC methods - Quality costs - Quality improvement and personnel - Models of integrated quality system
Lectures, practice and consultations.
| Authors | Title | Year | Publisher | Language |
|---|---|---|---|---|
| 1995 | English | |||
| 1995 | English |
| Course activity | Pre-examination | Obligations | Number of points |
|---|---|---|---|
| Oral part of the exam | No | Yes | 30.00 |
| Written part of the exam - tasks and theory | No | Yes | 40.00 |
| Exercise attendance | Yes | Yes | 5.00 |
| Term paper | Yes | Yes | 20.00 |
| Lecture attendance | Yes | Yes | 5.00 |
Prof. Atanasković Predrag
Full Professor
Lectures
Asst. Prof. Dupljanin Đorđije
Assistant Professor
Practical classes
Faculty of Technical Sciences
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© 2024. Faculty of Technical Sciences.