Quality and organization`s performance | Faculty of Technical Sciences

Subject: Quality and organization`s performance (17.IMDR83)

Native organizations units: Department of Industrial Engineering and Engineering Management

Type of studies	Title
Doctoral Academic Studies	Industrial Engineering / Engineering Management (Year: 2, Semester: Winter)

General information:

Category	Scientific-professional
Scientific or art field	Proizvodni i uslužni sistemi, organizacija i menadžment Quality, Effectiveness and Logistics
ECTS	10

The course is designed as a base for examining the most important outcomes of the quality management system - increase in organizational performance. Students will be introduced to the approaches in research methods of relations between quality management and organizational performance. By observing the nature of relations between these important aspects, students will be trained for the research which are aimed towards effective improvements of in organization

Upon passing the exam, students will be able to explore the relations between quality management and organizational performance, and to apply existing knowledge in order to achieve effective organization and quality management system improvements. Course provides fundamental knowledge of relationship between quality management and organizational performance dimensions (elements), which serves as guidance of organizational efforts towards effective improvements.

Quality management system. Quality dimensions. Organizational performance. Examination of the relationship between quality management and organizational performance. Improvements which are based on studies of relationship between quality management and organizational performance. Performance in unfavorable environment.

Lectures, research work, consultations. The rating is based on the success of the project and an oral exam.