Experience of foreign postal services in the transport and handling of mail. Automatic handling and separation of letters and parcels. Controlling the quality of postal traffic according to international standards. Use of postal address code. Systems for electronic mail tracking.. Defining the elements of quality delivery. Organization and management of delivery areas using geo information systems. Criteria for organizing a delivery area. Concert of separating delivery based on type of service. Special delivery. Organization of retail postal network in rural and urban areas. Optimal organization of rural rectal network. Legal framework. Elements for determining representative commission. Economic effects of the methods applied. Reengineering of urban retail networks. Reengineering model inputs. Analytic phase of the model. (Application of Geo information system, Location analysis, Market Analysis, Service request forecast). Franchise as a tool in model of reengineering urban retail networks.