Trends in the development of postal traffic and telecommunications. Structural reforms of postal traffic and telecommunications: Model of strategic management of structural reform. Organizational reform in postal traffic and telecommunications. Strategic direction of the development of postal and telecommunication administration. Strategic management process in postal system. Analysis of business environment in postal system (SWOT analysis). Vision, mission and aims. Defining strategy. Implementing strategy. Strategy control. Strategic planning in postal and telecommunication systems: United Nations Development Programme (UNDP) methodology for developing strategic plans. Basic elements of postal and telecommunication strategic plan (Strategic questions, Main aims, Expected development, Operation framework, Profile and organizational structure, Strategic questions in the observed period., strategis and performance evaluation criteria. Financial plan. Special projects. Restructuring progremmes.)