Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Postal services and network (17.S01327)

Native organizations units: Department of Traffic Engineering

Type of studies	Title
Undergraduate Academic Studies	Postal Traffic and Telecommunications (Year: 3, Semester: Summer)

General information:

Category	Professional-applicative
Scientific or art field	Postal Traffic and Communications
ECTS	6

Gaining basic knowledge about the characteristics of postal services and specific characteristics of postal network. .

Knowledge about technological processes in specific procedures in post, quality standards, control and organization of postal network.

Postal services (market characteristics and modern trends in postal services market; marketing concept in the function of development of postal traffic, classification of postal services and types of mail, financial services in the post, payment system). Postal network. Structure of postal network. Development of postal network units. Zip code and address code. Technological processes in postal traffic. Characteristics of technological processes in postal traffic (collection, outward sorting, transport, inward sorting and delivery of postal items). Specific procedures in postal traffic. Quality in postal traffic. Control in postal traffic.

Lectures and practice classes.

Authors	Title	Year	Publisher	Language

Course activity	Pre-examination	Obligations	Number of points
Term paper	Yes	Yes	20.00
Exercise attendance	Yes	Yes	5.00
Written part of the exam - tasks and theory	No	Yes	40.00
Oral part of the exam	No	Yes	30.00
Lecture attendance	Yes	Yes	5.00