Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Postal services and network (17.S01327)

Native organizations units: Department of Traffic Engineering

Type of studies	Title
Undergraduate Academic Studies	Postal Traffic and Telecommunications (Godina: 3, Summer)

General information:

Category	Professional-applicative
Scientific or art field	Postal Traffic and Communications
Interdisciplinary	No
ECTS	6

Educational goal:

Gaining basic knowledge about the characteristics of postal services and specific characteristics of postal network. .

Educational outcome:

Knowledge about technological processes in specific procedures in post, quality standards, control and organization of postal network.

Course content:

Postal services (market characteristics and modern trends in postal services market; marketing concept in the function of development of postal traffic, classification of postal services and types of mail, financial services in the post, payment system). Postal network. Structure of postal network. Development of postal network units. Zip code and address code. Technological processes in postal traffic. Characteristics of technological processes in postal traffic (collection, outward sorting, transport, inward sorting and delivery of postal items). Specific procedures in postal traffic. Quality in postal traffic. Control in postal traffic.

Teaching methods:

Lectures and practice classes.

Literature:

Authors	Title	Year	Publisher	Language
Bošnjak J.	Tehnologija poštanskog prometa 2	1999	Fakultet prometnih znanosti, Zagreb	Croatian
Kujačić, M.	Poštanske usluge i mreža	2010	Fakultet tehničkih nauka, Novi Sad	Serbian language
Gulan N.	Organizacija i eksploatacija poštanskog saobraćaja 2	1982	ZJPTT i Jugomarka	Serbian language

Knowledge evaluation:

Course activity	Pre-examination	Obligations	Number of points
Oral part of the exam	No	Yes	30.00
Lecture attendance	Yes	Yes	5.00
Exercise attendance	Yes	Yes	5.00
Written part of the exam - tasks and theory	No	Yes	40.00
Term paper	Yes	Yes	20.00