Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Lean Six Sigma (17.LIM059)

Native organizations units: No data

Type of studies	Title

General information:

Category	Professional-applicative
Scientific or art field	Quality, Effectiveness and Logistics
Interdisciplinary	No
ECTS	4

Educational goal:

The aim of this course is to provide students with theoretical and practical knowledge about the basic methods and techniques, i.e. “quality tools”, in the field of Lean Six Sigma approach, such as data collection methods, data processing, graphical displaying and data analysis; which are commonly used as basis for problem identification, in day-to-day operations, as well for managerial and engineering multi-criteria decision-making processes, with the aim to provide support for workflow improvements, within Lean Six Sigma concepts.

Educational outcome:

After completing this subject and an exam, the student will be able to understand and apply the basic concepts, i.e. quality “tools” of the Lean Six Sigma approach, which are used for: (1) data collection, graphic presentation of data and data analysis (2) methods and techniques for identifying problems in day-to-day life of an organization, (3) methods and techniques of multi-criteria decision making, with the aim to (4) design possible improvements of work processes, through practical aspects of Lean Six Sigma concept application.

Course content:

The nature of organisational data, structure of organisational data, types of data in an organisation (2) methods and techniques of graphical presentation and data analysis, while aiming for detecting trends of changes, and interdependencies between variables. On their premises, further analysis are drawn, i.e. (3) the application of multi-criteria decision-making methods (FlowScape, AHP, ANP, DEMATEL, Mean-Variance Ranking) Finally, (4) methods and techniques of process and workflow improvement are presented, (Improvement Strategies , 8D, Five Step Improvement Method, Seven steps Joiner's Method).

Teaching methods:

Lectures, consultations, practical exercises. The rating is based on the success of the project and an oral exam.

Literature:

Authors	Title	Year	Publisher	Language
Franchetti, M.J	Lean Six Sigma for Engineers and Managers with Applied Case Studies	2015	Taylor & Francis Group – CRC Press	English
Tzeng, G.H.; Huang, J.J.	Multiple Attribute Decision Making, Methods and Applications	2011	Taylor & Francis Group – CRC Press	English
Voehl, F.; Harrington, H.J.; Mignosa, C.; Charron, R.	The Lean Six Sigma, Black Belt Handbook, Tools and Methods for Process Acceleration	2014	Taylor & Francis Group – CRC Press	English
Beker, I., i dr.	Lean sistem	2017	Fakultet tehničkih nauka, Novi Sad	Serbian language
Pyzdek, T.	The Six Sigma Handbook	2003	The McGraw-HIll Companies, Inc.	English
Venkata, R.R.	Decision Making in the Manufacturing Enviroment	2007	Springer-Verlag London Limited	English
Vulanović, V. i dr.	Metode i tehnike unapređenja procesa rada	2012	Fakultet tehničkih nauka, Novi Sad	Serbian language