Faculty of Technical Sciences

Subject: Quality Management System (17.IZOO62)

General information:
 
Category Theoretical-methodological
Scientific or art field
  • Quality, Effectiveness and Logistics
  • Inženjerstvo informacionih sistema
  • Information-Communication Systems
ECTS 4

Quality Management System is the subject studied for obtaining the basic knowledge necessary for quality management. Subject include all the activities in the processes of quality planning, quality control, quality assurance and quality improvement.

The student, as a modern manager in the future, will be introduced to the basic concepts and principles of product quality management and working processes. In the context of the today`s market needs, this knowledge is necessary for each manager in order to have successful communication (internal and external), successful resources management under his jurisdiction and it is the necessary foundation for the development of personal carrier and survival and development of organization in which they are going to work.

Place and role of quality system in the organization • Requirements of the modern market - quality of the system, process and products • Quality control • Quality assurance • Requirements of quality by the loop of quality and the way of their satisfaction • Analysis of stability and accuracy of the processes • SPC methods • Quality cost • Quality improvement and human resources • Models of integrated quality system

Lectures; auditorial, numerical/computer and laboratory exercises. Consultations; exam has numerical and theoretical part. Numerical part of the exam is eliminatory. Final estimate is based on the success in exercises, finished home-work, numerical and theoretical part of the exam.

Authors Title Year Publisher Language
Oakland, S. J. TOTAL QUALITY MANAGEMENT 1995 Butterworth - Heinemann Ltd, UK English
Course activity Pre-examination Obligations Number of points
Homework Yes Yes 5.00
Exercise attendance Yes Yes 5.00
Homework Yes Yes 5.00
Lecture attendance Yes Yes 5.00
Test Yes Yes 10.00
Written part of the exam - tasks and theory No Yes 70.00
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Prof. Delić Milan

Full Professor

Lectures
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Asst. Prof. Janković Marina

Assistant Professor

Practical classes

Faculty of Technical Sciences

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© 2024. Faculty of Technical Sciences.