Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: eGovernment Systems (17.IZM004)

Type of studies	Title
Master Academic Studies	Industrial Engineering (Year: 1, Semester: Winter)

General information:

Category	Scientific-professional
Scientific or art field	Information-Communication Systems
ECTS	5

The goal of this course is to enable students to adopt a new concept of e Government as an administration that provides a firm basis for innovative maintenance services in the public and private partnership. Students learn how to use information and communication technology (ICT) and new technological solutions to increase efficiency in the institutions of the state. Acquire the basic knowledge that such qualified persons may explain the application of this technology, but also to develop new advanced solutions. Students consider the problems and needs of communication connecting government and citizens, and analyze the resulting problems are trained to define information needs, based on those needs implement solutions.

Students who listen the course and pass the exam e Government know the principles, they are able to accept and implement this technology in a business environment. Students are able to look at all aspects of Internet business in public administration to the extent that they can explore and prepare materials, analyze the current situation and provide expert advice on the implementation of business solutions. On the basis of acquired knowledge, students can work independently on the development and organization of e Government systems in local, regional and national institutions.

This course discusses: Information society, concept, global trends, strategy development in Serbia, e Government, concept, vision, and communication processes in public administration, the process of implementation of e-Government, obstacles and barriers in the development of e-Government, e-Government methodological framework, the key components of e-Government , stages of implementation of e Government, e Government indicators of progress, protection systems in e Government identity documents, SMART SARD technology, the use of biometric identification, certification bodies, certificates, digital signatures, research and development projects in the field of e Government.

During the lectures, students become familiar with the basic technological solutions applied in the field of e Government strategies, approaches, and implementation phases of e-government. The exercises are performed in the laboratory with the help of computers and the exercises to encourage individual work and group work on the development of software solutions in the domain of e Government systems.

Authors	Title	Year	Publisher	Language
Homburg, V.	Understanding E-Government: Information Systems in Public Administration	2008	Routledge, New York	English
Graham, D., Manikas, I., Folinas, D.	E-Logistics and E-Supply Chain Management : Applications for Evolving Business	2013	Business Science Reference, Hershey	English
-	Proceedings of the 6th International Conference on Methodologies, Technologies and Tools Enabling e-Government, Belgrade, Serbia, July 3-5, 2012	2012	Faculty of Technical Sciences	English
Heeks, R.	Implementing and Managing e-Government	2006	SAGE	English
Nixon, P., Koutrakou, V., Rawal, R.	Understanding E-Government in Europe: Issues and Challenges	2010	Routledge, New York	English
Peng, A.	Critical Barriers and Risks Affecting ERP Post-implementation Success	2012	Lambert Academic Publishing	English