Faculty of Technical Sciences

Subject: Health care quality management system (17.IMS382)

Native organizations units: No data
General information:
 
Category Professional-applicative
Scientific or art field Quality, Effectiveness and Logistics
Interdisciplinary No
ECTS 5
Educational goal:

Health Care Quality Management System is the subject studied for obtaining the basic knowledge necessary for quality management in health care system. Subject include all the activities in the processes of quality planning, quality control, quality assurance and quality improvement

Educational outcome:

The student, as a modern manager in the future, will be introduced to the basic concepts and principles of working processes quality management. In the context of the today`s needs, this knowledge is necessary for each manager in order to have successful communication (internal and external), successful resources management under his jurisdiction and it is the necessary foundation for the development of personal carrier and survival and development of organization in which they are going to work.

Course content:

Place and role of quality system in the organization • Requirements of the environment • Quality of the system, process and services • Quality control • Quality assurance • Requirements of quality by the loop of quality and the way of their satisfaction • Quality cost • Quality improvement and human resources • Models of integrated quality system

Teaching methods:

Teaching is carried out through auditory lectures followed by slides and auditory exercises that deepen the solving of certain problems. Lectures and exercises are accompanied by a large number of examples from practice. The development of a homework assignment is also envisaged, and the concrete practical problem is solved on its own.

Literature:
Authors Title Year Publisher Language
Grupa autora SISTEM MENADŽMENTA KVALITETOM 2012 Fakultet tehničkih nauka, Novi Sad Serbian language
Oakland, S. J. TOTAL QUALITY MANAGEMENT 1995 Butterworth - Heinemann Ltd, UK English
Vulanović, V. i dr. Metode i tehnike unapređenja procesa rada 2012 Fakultet tehničkih nauka, Novi Sad Serbian language
Kamberović, B. Model integralnog sistema za upravljanje kvalitetom 1998 Fakultet tehničkih nauka, Novi Sad Serbian language
Radlovački, V. Opšti procesni model i ocenjivanje efektivnosti sistema menadžmenta kvalitetom u skladu sa zahtevima serije standarda ISO 9000 2011 Fakultet tehničkih nauka, Novi Sad Serbian language
R. Šofranac i M. Šofranac Menadžment kvalitetom u medicini 2007 Pobjeda, Podgorica, Republika Crna Gora Serbian language
Knowledge evaluation:
Course activity Pre-examination Obligations Number of points
Lecture attendance Yes Yes 5.00
Written part of the exam - tasks and theory No Yes 70.00
Homework Yes Yes 5.00
Test Yes Yes 10.00
Homework Yes Yes 5.00
Exercise attendance Yes Yes 5.00
Lecturers:
API Image

doc. Vrhovac Vijoleta

Assistant Professor

Practical classes
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vanr. prof. dr Vulanović Srđan

Associate Professor

Lectures

Faculty of Technical Sciences

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Contact:

Address: Trg Dositeja Obradovića 6, 21102 Novi Sad

Phone:  (+381) 21 450 810
(+381) 21 6350 413

Fax : (+381) 21 458 133
Emejl: ftndean@uns.ac.rs

© 2024. Faculty of Technical Sciences.