Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Ergonomic principles in service systems (17.IMDR23)

Type of studies	Title
Doctoral Academic Studies	Industrial Engineering / Engineering Management (Year: 1, Semester: Summer)

General information:

Category	Scientific-professional
Scientific or art field	Proizvodni i uslužni sistemi, organizacija i menadžment
ECTS	10

Introduction to selected field of ergonomics, and helping students with their individual research work. Determining the development perspectives of service engineering, mastering current approaches and methods of research work driven towards improving work processes in service systems.

Getting to know current development trends and approaches in area of solving problems in ergonomics. Students will be able to see problems and find quality and precise solutions to them using scientific and research methods. Development and improvement of creative component that student posses both in individual and team work.

Ergonomics and its application in work study. Work study in service economy. Ergonomic principles in service systems. Ergonomic design. Computer supported ergonomic design of the work place in service systems. Example of all around solution for ergonomic work and work place design.

Student together with his mentor chooses one or more modules depending on their size. Lectures are performed in combined fashion (part theoretical approaches, part real life examples analysis) Consultation and tutoring is on the regular basis. By working alongside its mentor student will gradually learn how to write scientific papers.

Authors	Title	Year	Publisher	Language
Karwowski, W.	International Encyclopedia of Ergonomics and Human Factors	2006	CRC Press, Taylor & Francis group, London	English
Karawowski W., Soares M. And Stanton N.,	Handbook of human factors and ergonomics in consumer product design: uses and applications	2011	Taylor & Francis group, London	English
Kantola, J., Karwowski, W.	Knowledge Service Engineering Handbook	2012	CRC Press, Taylor & Francis group, London	English
Stanton, N. A., Hedge, A., Brookhuis, K., Salas, E., Hendrick, H.W.	Handbook of Human Factors and Ergonomics Methods	2004	Taylor & Francis group, London	English