Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Company performances (17.IM2114)

Native organizations units: Department of Industrial Engineering and Engineering Management, Chair of Production Systems, Organization and Management

General information:

Category	Professional-applicative
Scientific or art field	Proizvodni i uslužni sistemi, organizacija i menadžment
ECTS	4

Students will acquire knowledge, skills and ability to research, analyze and develope characteristics - performances of processes in an enterprise, parts of enterprises and enterprises as a whole, the assessment of the degree of effectiveness of the enterprise and comparison with other companies.

Students gain knowledge, skills and abilities to apply methods and techniques of analysis and improvement of enterprise performances, and competence to conduct the business in all the processes and functions of the company.

Performances of Marketing function; Performances of Development function, Performances of Commercial function; Performances of Production function; Performances of Economic function, Performances of Human resources function; Performances of Logistics function; Performances of Management function (company as a whole); Methods for analysing company performances. BSC (Balanced Scorecard) model for performances analysis. Defining and determining Key Performance Indicators.

Teaching in the subject include: Lectures with practical examples of analysis of company performance, exercises in which specific tasks are developed and produced an essay that students work independently - performance analysis for a specific company. Seminar work is done in exercises and extra-curricular time.

Authors	Title	Year	Publisher	Language
Greve, H.R.	Organizational Learning from Performance Feedback: A Behavioral Perspective on Innovation and Change	2003	Cambridge University Press, England	English
Olve, N.G., Roy, J., Wetter, M.	Performances drivers: A practical guide to using the BSC	2001	John Wiley&Sons INC. New York	English
Kaplan, R., Norton, D.	The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment	2001	Harvard Business School Press, Boston	English

Course activity	Pre-examination	Obligations	Number of points
Term paper	Yes	Yes	20.00
Exercise attendance	Yes	Yes	5.00
Coloquium exam	No	No	35.00
Written part of the exam - tasks and theory	No	Yes	70.00
Coloquium exam	No	No	35.00
Lecture attendance	Yes	Yes	5.00