Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Quality planning (17.IM1616)

Native organizations units: Department of Industrial Engineering and Engineering Management, Chair of Quality, Effectiveness and Logistics

General information:

Category	Professional-applicative
Scientific or art field	Quality, Effectiveness and Logistics
ECTS	5

Course “Quality planning” aims to provide the basic knowledge needed for planning and development of the quality programs. All activities of design and quality program application for project, product, service or contract are being taught

Participant acquires the basic knowledge for the development, assessment, acceptance, application and revision of quality plans for process, product, project or contract, which provides conditions for the complete satisfaction of users’ requirements.

-Fundamentals and definitions -Determining the needs for planning and quality plan -Inputs for the quality plan -Quality plan application scope -Preparation of the quality plan -Quality plan review and acceptance -Quality plan application -Quality plan revision -Feedback and improvement.

Lectures. Auditorial exercises. Consultations. The final score is based on achieved success in auditorial exercises, project assignment, computational and theoretical part of the exam.

Authors	Title	Year	Publisher	Language
Gryna, F., Chua, R., Defeo, J.	Jurans Quality Planning and Analysis for Enterprise Quality	2005	McGraw-Hill	English
D. H. Stamatis	Advanced Quality Planning: A Commonsense Guide To AQP and APQP	2017	T & F India	English