Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Business Productivity Tools (17.IM1118)

Native organizations units: Chair of Production Systems, Organization and Management

General information:

Category	Professional-applicative
Scientific or art field	Proizvodni i uslužni sistemi, organizacija i menadžment
ECTS	5

The goal of course Business Productivity Tools is (1) developing and strengthening the components of digital technology in work processes, (2) integration of knowledge about the possibilities of process imrovement using digital tools 2.0 generation and understanding of the application of digital tools in the area of planning, design, development and research of new products and services, (3) understanding the impact of business prductivity on the overall productivity enterprises. The goal of this course is to complement and integrate digital technology component which is necessary for engineers in development and collaboration.

Students who take the course and pass the exam are able to: (1) identify business productivity tools that are used in comapny, (2) apply business productivity tools in the enterprise, and (3) participate in the implementation of the strategy of the company from the position of engineers who participate from manager or analyst position. Students will be trained to work in a virtual environment with the use of tools needed for today's engineer such as: WebEx , Moodle Learning Community and other tools for group collaboration.

Introduction: Digital productivity. Major changes in productivity: Technologies that improve Productivity. Internet and Productivity: 2.0 tools and applications. Types of Productivity: Manufacturing and Business Productivity, Labor Productivity, Multifactor Productivity. Cooperation and Productivity: Computer-based technologies and methods for improving group work. Learning and transfer of knowledge in the industry: tools, platforms and systems. Examples from practice: WebEx, Salesforce/CRM, Moodle and Learning Community.

Classes include lectures with examples of tools, different strategies and selection and evaluation of applied tools. Lectures in part are delivered by experienced executives of enterprise function or whole enterprises in the role of guest lecturers. On exercises, group work is encouraged, analysis of various business productivity tools is performed and display and analysis of current multimedia files. Part of the exercise is performed on computers.

Authors	Title	Year	Publisher	Language
Hart, T., Greenfield, J.	Internet management for non profits	2010	Wiley	English
Turban, E., Volonino, L.	Information Technology for Management	2010	Wiley	English
Brynjolfsson, E., McAfee, A.	How the Digital Revolution is Accelerating Innovation, Driving Productivity, and Irreversibly Transforming Employment and the Economy	2012	Digital Frontier Press	English