Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Communicology (17.IFM101)

Native organizations units: Department of Industrial Engineering and Engineering Management, Chair of Production Systems, Organization and Management

Type of studies	Title
Undergraduate Academic Studies	Information Engineering (Godina: 1, Winter)

General information:

Category	Scientific-professional
Scientific or art field	Ljudski resursi i komunikacije
Interdisciplinary	Yes
ECTS	4

Educational goal:

The main goal of the subject is to familiarize students with basic principles of engineering communication in working organizations, in order to successfully utilize employees' communication potentials. The subject aims to produce competences that are necessary for appropriate application of communication principles in organizational communication. The subject has the goal to enable students to recognize and understand communication process, communication phenomena, and also to obtain knowledge necessary for successful improvement of employees' communication skills in organizations.

Educational outcome:

Students will be enabled to independently design, overlook and improve communication channels in working organizations. They will learn basic intrapersonal and interpersonal principles of communication processes, so they will be able to manage employees' communication potentials in working organizations, and also to effectively utilize their communication skills. They will obtain knowledge necessary for helping other employees to improve their communication skills. Also, they will be competent to use communication processes and to adapt them to other organizational processes.

Course content:

Process and types of communication, communication factors, communication channels in working organizations, types of inter group communication, communication aspects of organizational management, prevention and elimination of communication obstacles, forms of written communication, business meetings, interpersonal skills necessary for effective communication, principles of communication in working groups, interpersonal conflicts, negotiation skills and agreement reaching, presentational skills, organizing and managing business meetings, improving employees' communication skills in organizations.

Teaching methods:

The course will be performed with oral lectures, combined with demonstrating certain analyzed phenomena, with presenting multimedia contents, realizing individual and group tasks and students discussions.

Literature:

Authors	Title	Year	Publisher	Language
Micić, P.	Kako voditi poslovne razgovore	1990	Predrag Micić, Beograd	Serbian language
Mandić, T.	Komunikologija : psihologija komunikacije	2003	Clio, Beograd	Serbian language
Kapor-Stanulović, N., Vrgović, P.	Komunikologija za menadžere	2013	Fakultet tehničkih nauka, Novi Sad	Serbian language

Knowledge evaluation:

Course activity	Pre-examination	Obligations	Number of points
Exercise attendance	Yes	Yes	5.00
Written part of the exam - tasks and theory	No	Yes	30.00
Coloquium exam	No	Yes	20.00
Project	Yes	Yes	30.00
Presentation	Yes	Yes	10.00
Lecture attendance	Yes	Yes	5.00