Faculty of Technical Sciences

Subject: Process approach and quality (17.I912)

Native organizations units: Department of Industrial Engineering and Engineering Management
General information:
 
Category Scientific-professional
Scientific or art field Quality, Effectiveness and Logistics
Interdisciplinary No
ECTS 4
Educational goal:

The Process Approach and Quality has a main goal to train students for effective application of process approach in their daily work. Systematic management is a necessary prerequisite for the provision of permanent survival and development of the organization. Using the process approach, as one of the principles of management, provides a systematic, comprehensive and thorough insight into the processes of the organization, which is a prerequisite for sustainable management.

Educational outcome:

The candidate gets theoretical and practical knowledge related to the introduction of process approach in the organization. In addition to designing and implementing ways, the student gets insight into the advantages of the applied process approach for improvement of the process, the process review and making changes in the process caused by various factors.

Course content:

"- Basic concepts - Process approach as a management principle and relationship to other principles of management. - The elements of the process - inputs - activities - outputs - goals - performance - resources - impacts - The division of processes by different criteria - Control Processes - Basic Processes - Support Processes - The system of process performances - Quality control of the process by the elements"

Teaching methods:

Lectures. Auditory (A) and laboratory (L) exercises. Consultation. The rating is based on the success of the laboratory exercises, group assignments, test assignment and an oral exam.

Literature:
Authors Title Year Publisher Language
Vulanović, V. i dr. Metode i tehnike unapređenja procesa rada 2012 Fakultet tehničkih nauka, Novi Sad Serbian language
Grupa autora Sistem menadžmenta kvalitetom 2012 Fakultet tehničkih nauka, Novi Sad Serbian language
Radović, M.M., Karapandžić S. Z. Inženjering procesa 2005 Fakultet organizacionih nauka, Beograd Serbian language
Radlovački, V. Opšti procesni model i ocenjivanje efektivnosti sistema menadžmenta kvalitetom u skladu sa zahtevima serije standarda ISO 9000 2011 Fakultet tehničkih nauka, Novi Sad Serbian language
Peterson, A.J. Jump start your process approach 2003 QSU publishing company, Virginia English
Knowledge evaluation:
Course activity Pre-examination Obligations Number of points
Project Yes Yes 40.00
Exercise attendance Yes Yes 5.00
Lecture attendance Yes Yes 5.00
Oral part of the exam No Yes 50.00
Lecturers:
API Image

vanr. prof. dr Vulanović Srđan

Associate Professor

Lectures
API Image

vanr. prof. dr Brkljač Nebojša

Associate Professor

Practical classes
API Image

vanr. prof. dr Brkljač Nebojša

Associate Professor

Laboratory classes

Faculty of Technical Sciences

© 2024. Faculty of Technical Sciences.

Contact:

Address: Trg Dositeja Obradovića 6, 21102 Novi Sad

Phone:  (+381) 21 450 810
(+381) 21 6350 413

Fax : (+381) 21 458 133
Emejl: ftndean@uns.ac.rs

© 2024. Faculty of Technical Sciences.