1. Management of IT resources. Definition (of interest) of IT resources: Methods and systems for managing IT resources provided to satisfy the required functionality, quality, safety, and performance of IT solutions at minimal cost. 2. Planning and control of IT resources. Categorization of IT resources (HW, SW, HR), IT Resource Capacity Planning: IT planning, project planning and service IT resource planning and IT budget (CAPEX, OPEX, depreciation, etc..). Capacity control and exercise plans: methods and tools to control the capacity (bandwidth network, server performance, storage space systems, computer users (non) utilization SW licenses, the man spent days * developers, and others.). 3. IT risk management, IT security and compliance with regulatory requirements. The definition of risk, IT risk categorization, measurement of risk: qualitative and quantitative methods for risk management, IT risk association with operational risk management, information security basics: logical and physical security, procedures, policies and tools to ensure information security, regulatory requirements: SOX , examples of regulatory requirements finiansijskoj industry, IT controls and audit: IT control objectives and audits, COBIT, CMMI, process control and execution of IT audits, internal and external audit. 4. Project management vs. services management. A review of project management: definition, objectives, processes for the project, project resources. The relationship between IT projects and IT service operations: defining dependencies, IT resource planning complex (multi project and multi-service), etc..