Courses – Fakultet tehničkih nauka u Novom Sadu

Subject: Selected chapters from the field of process management in postal traffic (17.DSSP4)

Native organizations units: Department of Traffic Engineering

Type of studies	Title
Doctoral Academic Studies	Traffic Engineering (Year: 1, Semester: Summer)

General information:

Category	Scientific-professional
Scientific or art field	Postal Traffic and Communications
ECTS	10

Providing students with in depth knowledge (theoretical and practical) in the field of process management in postal traffic.

The ability of successful application of methods for process management in postal traffic.

The main characteristics of business processes in postal traffic. Managing business processes in postal traffic. The process of managing a postal company Process management in foreign postal companies Managing the process of transfer of postal items in stages of receiving, manipulation, transport, delivery The methodologies of reengineering business processes in the provision of postal services Re-engineering of business processes and risk management in the provision of postal services

Part of teaching is done through an independent research in the field of process management in postal traffic. Research work includes active monitoring of the applied methods and models and writing papers in the narrow scientific area in which doctoral dissertation belongs to. Lectures. Consultations. Study and Research.