Faculty of Technical Sciences

Subject: Selected chapters from the field of process management in postal traffic (17.DSSP4)

Native organizations units: Department of Traffic Engineering
General information:
 
Category Scientific-professional
Scientific or art field Postal Traffic and Communications
Interdisciplinary No
ECTS 10
Educational goal:

Providing students with in depth knowledge (theoretical and practical) in the field of process management in postal traffic.

Educational outcome:

The ability of successful application of methods for process management in postal traffic.

Course content:

The main characteristics of business processes in postal traffic. Managing business processes in postal traffic. The process of managing a postal company Process management in foreign postal companies Managing the process of transfer of postal items in stages of receiving, manipulation, transport, delivery The methodologies of reengineering business processes in the provision of postal services Re-engineering of business processes and risk management in the provision of postal services

Teaching methods:

Part of teaching is done through an independent research in the field of process management in postal traffic. Research work includes active monitoring of the applied methods and models and writing papers in the narrow scientific area in which doctoral dissertation belongs to. Lectures. Consultations. Study and Research.

Literature:
Authors Title Year Publisher Language
Vukšić V, Harbaus T, Kovačić A Upravljanje poslovnim procesima 2008 Školska knjiga Serbian language
Časopis Postal Technology International 2011 UKIP Media&Events English
Kujačić, M. Poštanske usluge i mreža 2010 Fakultet tehničkih nauka, Novi Sad Serbian language
Knowledge evaluation:
Course activity Pre-examination Obligations Number of points
Oral part of the exam No Yes 50.00
Homework Yes Yes 50.00
Lecturers:
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prof. dr Šarac Dragana

Full Professor

Lectures
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doc. Dupljanin Đorđije

Assistant Professor

Lectures
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vanr. prof. dr Jovanović Bojan

Associate Professor

Lectures
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vanr. prof. dr Jovanović Bojan

Associate Professor

Study research work

Faculty of Technical Sciences

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© 2024. Faculty of Technical Sciences.