Faculty of Technical Sciences

Subject: Selected chapters from the field of postal services market research (17.DSSP3)

Native organizations units: Department of Traffic Engineering
General information:
 
Category Scientific-professional
Scientific or art field Postal Traffic and Communications
Interdisciplinary No
ECTS 10
Educational goal:

Providing students with in depth knowledge (theoretical and practical) in the field of postal services market research.

Educational outcome:

The ability of successful application of methods for postal services market research, and managing the demand for postal services.

Course content:

The process of market research (problem definition and research objectives, determine the data sources and types of research, the establishment of methods and forms for data collection, determination of sample types and primary data collection, data analysis and interpretation of results, preparation of reports). Forecasts in postal traffic Direct Marketing Key Account Marketing And Management (Management of key accounts in the post)

Teaching methods:

Part of teaching is done through an independent research in the field of postal services market research. Research work includes active monitoring of the applied methods of market analisys and writing papers in the narrow scientific area in which doctoral dissertation belongs to. Lectures. Consultations. Study and Research.

Literature:
Authors Title Year Publisher Language
Ožegović S, Šarac D Exploring the possibilities of application of the modified multiphase strategic model for key account management in postal services 2012 AJBM English
Kujačić Momčilo, Peković Obrad Upravljanje ključnim kupcima u pošti 2007 Saobraćajni fakultet Serbian language
Časopis Postal Technology International 2012 UKIP Madia & Events English
Kotler, F. Upravljanje marketingom 2004 Adižes, Novi Sad Serbian language
Kujačić, M. Poštanski saobraćaj 2005 Fakultet tehničkih nauka, Novi Sad Serbian language
Kujačić, M. Poštanske usluge i mreža 2010 Fakultet tehničkih nauka, Novi Sad Serbian language
Knowledge evaluation:
Course activity Pre-examination Obligations Number of points
Homework Yes Yes 50.00
Oral part of the exam No Yes 50.00
Lecturers:
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prof. dr Šarac Dragana

Full Professor

Study research work
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vanr. prof. dr Jovanović Bojan

Associate Professor

Lectures
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prof. dr Šarac Dragana

Full Professor

Lectures

Faculty of Technical Sciences

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Contact:

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© 2024. Faculty of Technical Sciences.