UNAPREĐENJE SISTEMA MENADŽMENTA KVALITETOM U ORGANIZACIJI „NS AUTOMOTIVE“ PRIMENOM STANDARDA ISO 9004
Ključne reči:
Sistem menadžmenta kvalitetom, ISO 9001, ISO 9004
Apstrakt
U radu je dat teorijski prikaz sistema menadžmenta kvalitetom, standarda ISO 9001 i ISO 9004, kao i prednosti njihove implementacije. Samoocenjivanjem se utvrđuje nivo zrelosti SMK-a u organizaciji „NS Automotive". Na osnovu rezultata samoocenjivanja, definisane su mere unapređenja u cilju dostizanja višeg nivoa zrelosti. Pored toga, predstavljen je Gantov dijagram sa definisanim aktivnostima, odgovornostima, vremenskim rokovima za realizaciju mera unapređenja.
Reference
[1] Živković, N., 2012. Integrisani sistemi menadžmenta. Beograd: Fakultet organizacionih nauka.
[2] Vulanović, V., Beker, I., Delić, M. i Kamberović, B., 2012. Sistem menadžmenta kvalitetom. Novi Sad.
[3] Dale, B. G., Van Der Wiele, T., & Van Iwaarden, J., 2013. Managing Quality. John Wiley & Sons.
[4] De Vries, H. J., 2013. Standardization: A Business Approach to the Role of National Standardization Organizations. Springer Science & Business Media.
[5] de Vries, H.J, & Haverkamp, A., 2015. Overcoming resistance against quality control - a philosophicalempirical approach. International Journal of Quality & Reliability Management
[6] ISO 9004:2018 Guidance to achieve sustained success.
[7] IATF., 2021. Quality management system requirements for automotive production and relevant service parts organizations.
[8] Reid, R. Dan. 2017. IATF 16949:2016’s Evolution: How the automotive quality management system has changed. Quality Progress.
[9] Dr Bato Kamberovic Dr Nikola Radakovic Dr Rado Maksimovic., 2012. Metode i tehnike unapređenja procesa rada. Novi Sad
[2] Vulanović, V., Beker, I., Delić, M. i Kamberović, B., 2012. Sistem menadžmenta kvalitetom. Novi Sad.
[3] Dale, B. G., Van Der Wiele, T., & Van Iwaarden, J., 2013. Managing Quality. John Wiley & Sons.
[4] De Vries, H. J., 2013. Standardization: A Business Approach to the Role of National Standardization Organizations. Springer Science & Business Media.
[5] de Vries, H.J, & Haverkamp, A., 2015. Overcoming resistance against quality control - a philosophicalempirical approach. International Journal of Quality & Reliability Management
[6] ISO 9004:2018 Guidance to achieve sustained success.
[7] IATF., 2021. Quality management system requirements for automotive production and relevant service parts organizations.
[8] Reid, R. Dan. 2017. IATF 16949:2016’s Evolution: How the automotive quality management system has changed. Quality Progress.
[9] Dr Bato Kamberovic Dr Nikola Radakovic Dr Rado Maksimovic., 2012. Metode i tehnike unapređenja procesa rada. Novi Sad
Objavljeno
2023-10-08
Sekcija
Industrijsko inženjerstvo i inženjerski menadžment
