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Faculty of Technical Sciences

Subject: Exploitation, Maintenance and Upgrade of Information Systems (17.IZOI71)

General information:
 
Category Professional-applicative
Scientific or art field Information-Communication Systems
ECTS 5

The aim of this course is to enable students to work on, maintain or upgrade already implemented information systems. Students learn how to apply performance assessment models – effectiveness of business information systems in general and ERP systems in organizations which implemented them.

After completing the course and passing the final exam, students will be qualified to assess the success- effectiveness of the implemented business information system (or the ERP system), to maintain and upgrade the existing system or to propose the transition to a different business information system. Also, students will be familiar with the basic phases of the life cycle of the ERP system.

Throughout this course the content that will be covered is as follows: life cycle of business information systems (including ERP systems), post-implementation phases (use phase, maintenance phase, evolution phase and withdrawal phase) of business information systems, success- effectiveness of business information systems, approaches to measuring success- effectiveness, models of success- effectiveness of information systems in general and ERP systems.

The course consists of lectures with examples from practice, and also of laboratory work with the help from computers and consultations. Students individually or in groups work on solving concrete problems within the post-implementation phases of business information systems. Easier understanding of the material is possible through lectures that are performed by professionals with real world examples of problems and their solutions.

Authors Title Year Publisher Language
Muscatello, J., Parente, D. Enterprise Resource Planning: A Post-implementation Cross-Case Analysis 2006 IGI Global English
Cruz-Cunha, M. M. ERP Post-implementation issues 2011 Springer English
Course activity Pre-examination Obligations Number of points
Test Yes Yes 10.00
Presentation Yes Yes 10.00
Complex exercises Yes Yes 40.00
Oral part of the exam No Yes 10.00
Test Yes Yes 10.00
Written part of the exam - tasks and theory No Yes 20.00
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Prof. Darko Stefanović

Full Professor

Lectures

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Asst. Prof. Teodora Vučković

Assistant Professor

Lectures

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Asst. Prof. Dušanka Dakić

Assistant Professor

Computational classes

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Assistant - Master Aleksandra Hornjak

Assistant - Master

Computational classes

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Assistant - Master Dušan Krstić

Assistant - Master

Computational classes

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Assistant - Master Nina Kozma

Assistant - Master

Computational classes

Assistant - Master Anja Janković Žugić

Assistant - Master

Computational classes

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Assistant - Master Anđela Milićević

Assistant - Master

Computational classes

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Assistant - Master Danilo Nikolić

Assistant - Master

Computational classes

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Assistant - Master Sandra Melović

Assistant - Master

Computational classes

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Assistant - Master Sara Kijanović

Assistant - Master

Computational classes

Faculty of Technical Sciences

© 2024. Faculty of Technical Sciences.

Contact:

Address: Trg Dositeja Obradovića 6, 21102 Novi Sad

Phone:  (+381) 21 450 810
(+381) 21 6350 413

Fax : (+381) 21 458 133
Emejl: ftndean@uns.ac.rs

© 2024. Faculty of Technical Sciences.