Subject: Road Transport Quality System (17 - S0I591)


Basic Information

CategoryScientific-professional
Scientific or art field:Organizacija i tehnologije transportnih sistema
InterdisciplinaryNo
ECTS4
Native organizations units

Department of Traffic Engineering
Course specification

Course is active from 01.10.2007..

Acquiring knowledge and mastering skills in the field of quality systems application in transport companies, with the aim of increasing the efficiency and effectiveness of operations.
Implementation, quality improvement and investigation of transport related services in the companies with an efficient and effective management of these systems.
Defining the concept of quality of transport services. The concept of quality. The basic principles of quality management. Measuring analysis and improvement of the quality system. The new requirements of quality systems in transport. ISO-standards and core principles. Models for calculating the quality of transport services in transportation companies. The new strategy of standardization in transport of goods and passengers.
Lectures and exercises, partial examination and examination.
AuthorsNameYearPublisherLanguage
Perišić, R.Sistem kvaliteta usluga, logistika i informatika2002Institut tehničkih nauka SANU, BeogradSerbian language
ISO 9000/2000Kvalitet-sistem kvaliteta1999Istraživački i tehnološki centar, Novi SadSerbian language
Milomir Veselinović, Milan SimeunovićSistem kvaliteta u drumskom transportu2013Fakultet tehničkih nauka, Novi SadSerbian language
Gladović, P.Sistem kvaliteta u drumskom transportu2012Fakultet tehničkih nauka, Novi SadSerbian language
Course activity Pre-examination ObligationsNumber of points
Exercise attendanceYesYes5.00
Written part of the exam - tasks and theoryNoYes30.00
Lecture attendanceYesYes5.00
Term paperYesYes20.00
Oral part of the examNoYes40.00
Name and surnameForm of classes
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Pitka Pavle
Assistant Professor

Lectures
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Simeunović Milan
Associate Professor

Lectures
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Pitka Pavle
Assistant Professor

Practical classes
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Pitka Pavle
Assistant Professor

Laboratory classes
Missing picture!

Pitka Pavle
Assistant Professor

Computational classes